A swing video is the single biggest addition you can make to your fitting. We can read tempo, swing plane, posture, and handedness from a short clip - and use that to refine shaft flex, length, and head style recommendations.
Here's how to capture and upload one that actually helps.
What to record
Two angles are supported:
Down-the-line (DTL). Camera behind you, pointing down the target line. Best angle for swing plane, posture, and clubface at impact.
Face-on. Camera perpendicular to the ball, facing you. Best for tempo, weight shift, and ball position.
You can upload one or both. Both gives the best analysis, but either alone is still useful.
How to capture a good clip
We'll generally be able to capture key characteristics from any decent video, but here are some best practices:
Stand the phone up on something stable. A golf bag, a ball basket, a tripod. Shaky phone-in-hand clips make analysis harder.
Camera height around waist level. Roughly your hands at address.
Distance: 8-12 feet from the ball.
Record a full swing including follow-through. Don't cut off at impact.
One swing per video. Multiple swings confuse the analysis.
File requirements
Formats: MP4, MOV, or WebM
Max size: 100 MB per video
Max duration: 30 seconds
Max videos: 2 (one per angle)
Most modern phones record MOV or MP4 at a size well under the limit. If your video is too large, trim it in your phone's built-in editor before uploading.
How to upload
1. Click the swing video upload button in the left navigation or the paper clip icon next to the chat input bar.
2. Choose your angle (DTL or Face-on).
3. Select or drag in your video file.
4. Wait for the upload progress bar to complete.
5. Repeat for the second angle if you have one.
6. Click "Start Analysis."
You'll see a confirmation message in the chat: "I've received your swing video and I'm analyzing it now. This usually takes about a minute."*
While it's processing
The Swing Analysis panel shows a "Analyzing your swing..." indicator. You can continue chatting during analysis - the results will appear when ready, and your fitter will reference them in future fitting decisions automatically.
If something goes wrong
If analysis fails (occasionally videos don't process cleanly), you'll see an error message and a "Try Again" button. Usually a re-upload fixes it. Common causes: a very dark video, a cut-off swing, or a file that got corrupted during upload.